Privacy Policy

​Effective Date: 01/01/2026
Business Name: EC DRUM CAGES, LLCEC DRUM CAGES, LLC (“we,” “us,” or “our”) values your privacy and is committed to protecting the information you share with us through our website, contact forms, quote request forms, Jobber request forms, Client Hub, and related communications.
Information We Collect
We may collect information you voluntarily provide, including:
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Name
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Email address
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Phone number
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Church, business, or organization name
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Project details, notes, and preferences
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Measurements, photos, and files you submit
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Billing, quote, scheduling, and service-related information
We may also collect limited website and device information automatically, such as IP address, browser type, device type, referring pages, and general usage data.
How We Collect Information
We collect information when you:
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Submit a form on our Wix website
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Contact us by email, phone, or website form
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Submit a request through Jobber
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Review or approve quotes through Jobber Client Hub
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Make payments or request services through connected business tools
Our website may also use cookies, analytics, and similar tracking tools through Wix and connected third-party services.
How We Use Your Information
We use your information to:
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Respond to inquiries and quote requests
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Review project needs and provide recommendations
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Prepare estimates, quotes, and proposals
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Schedule delivery, installation, or related services
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Send project updates, follow-ups, invoices, and service communications
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Improve our website, forms, and customer experience
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Maintain business, accounting, and service records
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Protect against spam, fraud, misuse, or unauthorized activity
Wix, Cookies, and Website Tracking
Our website is hosted on Wix. Wix and certain third-party apps or integrations connected to our site may use cookies, pixels, analytics tools, or similar technologies to support site functionality, traffic analysis, marketing, and user experience.
Because third-party tools connected through Wix may have their own privacy and cookie practices, their data collection may be governed by their own policies in addition to ours. You can adjust your browser settings to manage cookies, although some features of our website may not function properly if cookies are disabled.
Jobber, Requests, and Client Hub
We use Jobber to manage customer requests, quotes, scheduling, invoicing, and related service operations. When you submit a request form, approve a quote, request additional work, or make a payment through Jobber or Jobber Client Hub, the information you provide may be stored and processed through that platform.
This may include contact information, project information, uploaded photos, service requests, quote approvals, appointment details, invoices, and payment-related records needed to operate our business and serve you.
How We Share Information
We do not sell your personal information.
We may share information only as reasonably necessary to operate our business, including with:
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Website, form, CRM, scheduling, invoicing, and payment service providers
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Delivery, installation, subcontractor, or project support partners when needed
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Professional advisors, accountants, or legal representatives as necessary
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Government, law enforcement, or regulatory authorities when required by law or to protect our rights
Data Retention
We retain personal information for as long as reasonably necessary to:
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Respond to inquiries
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Provide quotes and services
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Maintain project and transaction records
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Comply with legal, tax, accounting, and operational obligations
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Resolve disputes and enforce agreements
Data Security
We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, disclosure, misuse, or loss. However, no website, platform, email transmission, or online service can be guaranteed to be completely secure.
Your Rights and Choices
You may contact us to:
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Request access to the personal information you have provided
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Request correction of inaccurate information
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Request deletion of your information where appropriate
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Opt out of non-essential marketing or follow-up communications
We may retain certain information where necessary for legitimate business, contractual, accounting, security, or legal purposes.
Third-Party Services
Our website and operations may include links to or integrations with third-party platforms, including Wix, Jobber, payment processors, email providers, analytics services, and social media tools. We are not responsible for the independent privacy or security practices of those third parties. We encourage you to review their policies directly.
Children’s Privacy
Our website and services are intended for business and organizational inquiries and are not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
EC DRUM CAGES, LLC
Email: info@ecdrumcages.com